The Scheduling Manager oversees the scheduling staff and functions for Caravel Autism Health’s service areas and is responsible for ensuring that clients across all markets receive therapy visit schedules according to their agreed upon therapy hours. Coaches, leads, and directs work flow of Scheduling Team, assisting in scheduling efforts as needed.
This position collaborates with Clinical Directors, Senior Therapists, Intake Coordinators and Talent Acquisition Team to identify client and therapy staff needs and fulfill scheduling requirements. Strong customer service skills support the Scheduling Department’s ability to create and sustain positive relationships with client families throughout the course of treatment.
Essential Functions of the role-
Operations and General Administrative:
Non-Essential Functions/Other Duties:
Performs other duties as assigned.
Directly leads the Client Care Coordinators.
Travel Required: Occasional travel required.
This is largely a sedentary role, with frequent sitting and computer keyboarding required. Employee will be required to sit, talk, hear, type and write. Occasional bending, squatting, stooping, and lifting (up to 35 pounds) are required.
At least a high school diploma or equivalent, with strong preference for Associates or bachelor’s degree in a Business, Administration, or Health related discipline or equivalent experience.
Skills and Competencies: